Oracle Knowledge Management Upgrade in 7 Weeks

Business and Technical Challenges

The client was a unit of Intuit, Inc. but was being spun off as a separate company. As part of this move, they needed to migrate their systems to an independent environment and data center. One core system which needed to be migrated was Oracle Knowledge. This required a rapid deployment “lift and shift” type engagement with critical deadlines that could not be slipped. A typical engagement for this type work is 20 weeks, but the client needed to complete the transition within 8 weeks.

Infogain’s Solution

Infogain developed an accelerated plan to accommodate the customer’s short timeline, compressing the usual phases into a streamlined execution model. Infogain’s team worked around the clock and completed the work in less than 7 weeks. This deployment included content migration, search setup, dictionary configuration, the porting of customizations and upgrading to Version 8.5.1.