Infogain’s mSure application lets your policy holders file instant claims from the accident zone. Initiating the process immediately from the accident zone gives the customer the assurance that you are there for them, leading to higher overall satisfaction and customer retention rates. Using Infogain’s mSure application, policyholders receive alerts on premiums due and are able to pay premiums on the spot.
The mSure Accelerator offers policyholders many core services from the convenience of their mobile phones:
mSupport: ensures immediate support to the policyholder at the scene of an accident
mClaim: enables the policyholder to initiate claims
mQuote: equips the policyholder with real-time access to a real-time quote for auto insurance
mPay: enables the policyholder to pay outstanding premium
What do you get?
• Faster time-to-market for a complete mobility solution
• Seamless integration with backend systems
• Adherence to government standards
• Provides accessibility to your customers in real-time
• Better cross-sell and up-sell capability
• Increased customer satisfaction and loyalty
• Reduced costs
• Increased ARPU (average revenue per user)