| Client |
Business Challenge |
Solution |
A leading US-based consumer electronics specialty retailer with more than 700 super stores |
POS product customization to suit functional upgrade requirements |
- Managed customer profile generation and database management
- Customization of product functionalities
- Development and integration of warranty management system with POS
|
A Gulf-based fashion and sports retailer with more than 20 stores in prime locations |
Application Management Services to improve response time and 24X7 customer support |
- Post implementation Level 2 and 3 production support
- Simulation and resolution of defects within the offshore environment
- Oracle Financial Management solution
|
A Gulf-based beauty and fashion retailer with several international brands and 400 stores across the Gulf and Europe |
BI Implementation on OBIEE based on RDW of ORMS |
- BI Implementation on OBIEE
- Multi-phase approach to build/enhance the enterprise data warehouse
- Customized OBIEE repository
- Validation of RDW 12.x
- RDW integration with RMS, ReSA and RPM
|
An India-based large format retailer growing from 4 to 12 stores in the next year |
Retail POS Package Enhancements |
End-to-end implementation services for
- Oracle Retail: RMS, RIB, RWMS, SIM, ReSA, ReIM, RA, RDW, Microstrategy
- Oracle Financials: GL, AP, AR, FA, CM
|
An international multi-channel print/binding/copying services retailer with 1400 stores across Asia, Australia, Europe and North America |
Customization of Oracle 360C enabling Order to Pay Performance Boost |
- Introduced Hibernate framework
- Significant performance improvement
- Load simulation using SilkPerformer
|
A Gulf-based fashion and sports retailer with more than 20 stores in prime locations |
Implementation of Oracle Retail Store Solutions |
- Implementation of Oracle Store Solution applications
- Integration with Oracle Retail solutions
- Roll-out of product for stores
|
| A global US-based retailer with more than 330 stores worldwide had just implemented a major overhaul of its prime retail stores in order to technology-enable the shopping experience and engage customers more deeply with their products and services. |
To pilot the mobile POS solution in 40 key stores |
- ORPOS platform connected to Infogain’s memory efficient, Virtual Point of Service™ (VPOS) Framework
- The mobile client application (iOS 4) runs on an iPod touch-based hardware platform connected to Infogain’s VPOS Framework, which interfaces with a server-based version
of Oracle Retail Point-of-Service
- Compliant with Payment Application and Data Security Standards (PA-DSS)
|
| The client, a leading UK-based mobile retailer with over 480 independent stores, had recently partnered with a major electronics retailer to expand aggressively through a ‘stores-in-stores’ strategy. |
To integrate the business processes and retail operations establishing a legacy POS system that could handle the increasing volume of stores and
transactions |
- Implementation of the Oracle retail applications - Oracle Retail Pointof-Service (POS) and Oracle Retail Store Inventory Management (SIM)
- Infogain’s preconfigured
solution for Oracle retail applications meets telecommunications industry standards
and bridges with CRM Billing and ERP to enable smooth POS integration with back-office systems
|
