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"Infogain was very organized, technically superior, and able to accommodate late changes. The business requirements, design, and system administration documentation were all of superior quality."

Laura Santamaria- Manager, Call Center, Quovera

 

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Home » EIT » Services » Customer Relationship Management»Peoplesoft Services

PEOPLESOFT EXPERIENCE

Infogain's Peoplesoft Services:

PeopleSoftInsight

PeopleSoftInsight: PeopleSoft Application Assessment

 

Using our 'PeopleSoftInsight' assessment solution, we help uncover your specific needs. We evaluate the gap between your business needs and your PeopleSoft application to recommend a roadmap for enhancements, upgrade options, and other changes to enhance usability and performance.

Infogain's value assessment for your company will include identification of value-based enhancements, prioritization and roadmap for implementation as well as cost and timeline estimates. Performance measurement, identification of relevant changes/enhancements in the application and other areas, scope definition, cost estimates and high-level timelines are an inseparable part of Infogain's PeopleSoft Performance Assessment program. See measurable results in a short time, as we chalk out your PeopleSoft success roadmap and make value enhancement assessments that'll give you that extra competitive edge. You will get a solution that will enhance the effectiveness of your marketing campaigns, increase profitability, customer loyalty and reduce customer support expenditure.

Contact us now for more information on Infogain's PeopleSoft Assessment Services

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PeopleSoft Enrich

PeopleSoftEnrich: Infogain's PeopleSoft Enhancement Services

Infogain's post-implementation enhancement services range from functionality enhancements to integration of PeopleSoft application with CTI and other systems. PeopleSoft Enhancement Services at Infogain generally begin with a requirements analysis to ascertain possible enhancements to your existing PeopleSoft application for greater business benefit. Services such as architecture/design, customization, integration, testing, data migration, deployment and project management are offered depending on your business requirements.

PeopleSoft Enhancement Services at Infogain include: Requirements analysis , Architecture/design, Customization, Integration, Testing, Data Migration, Deployment and Project Management

Contact us now for more information on Infogain's PeopleSoft Enhancement Services

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PeopleSoft Pinnacle

PeopleSoftPinnacle : Technology Upgrades

 

With extensive experience in PeopleSoft services, Infogain has successfully completed several PeopleSoft upgrade projects till date. Infogain's PeopleSoft upgrade services 'PeopleSoftPinnacle' can broadly be classified into three stages:

  • Pre-Upgrade Stage includes:
    • Assessment, Effort estimation
    • Interface consideration for external applications
    • Mock-upgrades , Environment configuration
  • Upgrade Stage includes:
    • Product configuration
    • Script development deployment plan
    • User interface migration
    • Pilot upgrade
    • Data cleansing and migration Final upgrade
  • Post-Upgrade Stage includes:
    • Performance tuning
    • User acceptance testing Training

Infogain uses proven methodology to minimize the risk and shorten the time to upgrade.

Contact us now for more on Infogain's PeopleSoft upgrade services

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PeopleSoft Watch Tower

PeopleSoftWatchTower: Application Management services from Infogain


Infogain currently provides PeopleSoft application management services to several clients. Our services span all aspects of application management, including level 1, 2, and 3 application support. Your application management arrangement with Infogain can include the following:

  • Application support (8x5, 12x5, 24x7)
  • Maintenance/Bug fixes
  • Change requests/Minor enhancements
  • Extended tech-support services

Outsourced application management promotes employee retention by enabling your staff to focus on newer, more exciting technologies and responding to urgent needs of their internal customers. Outsourcing reduces operation expenditures, minimizes downtime, increases system availability, and frees up valuable IT resources.

Infogain offers formalized processes and customized tools for PeopleSoft application monitoring, operations management, incident management, problem management, service building and testing and release management.

We would like to share some ideas with you to determine how we may benefit your company.

Contact us for more on PeopleSoft application management service

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