An organization’s database forms one of the essential and critical elements of the IT infrastructure setup. Its continuous availability is a necessity for the smooth functioning of the business. Thus creating a demand of dedicated and expert professionals for database administration services to keep pace with today’s fast-changing business environment.
Some of the major problems faced in the domain of DBA services are: performance related issues, occassional database crashes, database bug solutions, patching for multilingual requirements amongst others. A more reactive and defined team is preferred to avoid any show stoppers due to database performance issues.
Infogain’s DBA services
Infogain’s DBA support services provide 24/7 Oracle database support for your applications so as to minimize database downtimes and increase database performance. Our pre packaged solutions of ‘Oracle Core DBA’ and ‘Oracle APPs DBA’ in dedicated and shared models ensure that you get best of services as per your needs in the most cost effective manner.
Reach out to us today to get started with Infogain DBA services
Infogain offers two kinds of DBA roles:
| Oracle Core DBA |
Oracle Applications DBA |
- Availability
- Connectivity
- General maintenance
|
- Oracle Core DBA activities
- Connectivity
- Security
- General maintenance
- Oracle Applications software patches
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Figure: DBA services spanning through database monitoring to backup and recovery
We offer two models for the DBA Support Services for Core DBA and Oracle Applications DBA support:
‘Premium Services’ uses "Dedicated Services Model" where our committed team of DBAs would support your database environment per your requirements. This service ensures high availability through best-in-class professional support with lowest cost of ownership, and reduced time required to resolve high priority issues.
‘Basic Service’ uses "Shared Services Model" where a shared team of DBA would be available and you buy a predefined hours package for Oracle Core DBA services or Oracle Applications DBA services. This is a cost effective model that facilitates high performance of your database environment.
Package Summary
| No of Hrs per month
|
Basic Support
|
Premium Support
|
| 80 |
 |
|
| 160 |
|
|
| 240 |
|
|
| 320 |
|
|
| 400 |
|
|
| 480 |
|
|
| 640 |
|
|
| 640+ |
|
|
Package Offerings
| Features |
Basic Support |
Premium Support |
| Routing Services |
|
|
| Special Services |
|
|
| Dedicated Resources |
|
|
| SLA's |
|
|
| 8 x 5 |
|
|
| 24 x 5 |
|
|
| 24 x 7 |
|
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What’s unique with Infogain’s DBA services ?
Infogain has more than one hundred successfully completed projects to its credit proving our extensive Oracle Services experience to the customers’ satisfaction. Infogain offers:
- Think Tank – Seasoned certified professionals to support for mission critical requirements
- Experience of handling complex challenges like cross platform migration & upgrades in record days
- 24*7 availability for off the hand support
- Team of Functional and Technical Consultants available to support Oracle Apps specific issues and solutions.
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