Client |
Software |
Infogain’s Clarify Solution |
| A world leading software company leading Change Governance solutions |
ClarifyCRM |
Infogain identified an ActiveX control, which can be plugged into ClarifyCRM in order to create a HTML (rich text) solution that enabled Full Text Search utility and a complete workflow process for solutions. |
| A leading business consulting and technology integration firm |
Clarify, Oracle 8.0.5 |
Infogain’s Clarify experts developed a centralized database for easy access, besides an automated support management and clear process for escalation. |
| The world’s largest organization focused on the contact center industry |
Aspect Portal CTI
ClearSupport
SQL Server |
Infogain’s Clarify experts developed a software API to integrate Clarify Clear Support with Aspect, Lucent and Nortel Telephone Switches through the Aspect Portal CTI server. |
| A world-leading manager of change throughout the application lifecycle. |
ClarifyCRM |
Infogain’s Clarify team managed an upgrade of Clarify 12.0 to version 12.5 with Unicode support. |
| A world leader in the testing and measurement equipment industry. |
AMDOCS CRM 6 |
Infogain’s Clarify team provided enhancements for service and delivery organization of the client and completed an assessment of the client’s existing AMDOCS CRM 6 application in relation to their business requirements. |
| A world leader in enterprise infrastructure software |
Clarify |
Infogain’s Clarify workforce completed email integration of Clear Support with Super email Clerk of First Choice Software. Implementation of Clear Contracts and integration with data feed from PeopleSoft ERP back office system was also completed on time / on budget. |
| The world’s fastest growing car company |
Amdocs CRM 6.1 |
Using Infogain’s proven upgrade methodology, the client was able to upgrade from ClarifyCRM 11.5 to Amdocs CRM 6.1 (ClarifyCRM 13.1) seamlessly. |
| A major provider of point-of-sale software solutions |
ClarifyCRM |
Our expertise in the ClarifyCRM technology helped the client to migrate from their classic client implementation to the Amdocs CRM 6.1 web based implementation. |
| A domain specialist in collecting, managing and using digital information |
Clarify |
Infogain's Clarify team developed enhancements on an existing implementation of ClearSupport and WebSupport. |
| The largest financial institution in North America |
PeoplesoftCRM |
The team of Clarify experts at Infogain along with specialists at the client site implemented a innovative CRM solution that enabled the client to leverage PeoplesoftCRM to support sales force automation and contact management transformation |
| Specializes in developing software for electronic design automation |
Clarify |
Enhancements to an existing implementation of ClearQuality. Platform migration from NT/SQL Server environment to Unix/Oracle and full lifecycle implementation of ClearSupport and WebSupport. |
| The client delivers a complete range of high performance server and storage solutions. |
AMDOCSClarify |
Infogain’s CRM assessment services helped the client to upgrade to AmdocsClarify suite of applications from release 7.0 to 10.1 |
