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Customer Support

Approach


In our 24/7 global world, having a multifaceted approach to integrated customer support operations leads to increased customer support staff productivity and reduced costs. The ultimate outcome is increased return on investment, solid customer interactions, satisfaction and brand loyalty.

Infogain helps clients optimize their Customer Support Operations by leveraging the latest Customer Relationship Management (CRM) technologies - starting with a transition to the cloud - to create a multichannel, community-based, knowledge-enabled customer support solution.

With 20 years expertise and over 100 completed CRM project implementations, Infogain has the knowledge and resources to transform and modernize your company's customer support operations, delivering a rewarding customer experience.

Why Infogain


  • 100+ CRM project implementations
  • 65+ seasoned and senior customer support specialists
  • Strategic Partnerships with industry leaders (Seibel, Clarify, PeopleSoft)
  • Senior level involvement with enterprise projects