Pro-active Monitoring Services
One of the major demands placed on IT professionals is to ensure the availability of mission critical enterprise applications around the clock. In the absence of appropriate monitoring tools, you may face issues like revenue leakages, reporting non-compliance or even security threats.
The main challenge lies in proactively ensuring application performance—to ultimately fix all issues before they reach the critical stage. This level of proactive monitoring requires enterprise-class services that ensure optimal application availability, performance and reliability.
Infogain, with its experience of managing business critical applications, has established a repeatable methodology for proactive application monitoring to ensure that your mission critical applications operate at their highest capabilities and are protected from unplanned downtime and security issues.
Our approach helps maximize the uptime of your applications by proactively monitoring your systems around the clock. Infogain’s team helps you identify and provide actionable alerts in real-time when errors are detected, in order to prevent escalation, thus reducing the number of support issues and system vulnerabilities.
Key features of Infogain's Pro-active Monitoring Service include:
- Proactive monitoring of applications, databases, servers and websites
- Leveraging industry leading tools such as Oracle Enterprise Manager
- Application monitoring metrics and reports
- Service Level Agreements – Application Availability
- Fixed monthly fees based on number of assets
- Risk-reward model for SLAs
Several benefits realized from Infogain’s monitoring services are:
- Improved Application availability and performance
- Reduced number of support issues
- Measured cost of incident and potential business impact
- Increased responsiveness to business needs leading to improved end-user satisfaction
- Reduced unplanned downtime
|
|
