Application Maintenance Services
Organizations across the globe are under constant pressure to optimize and extend their IT applications so that the application functionality continues to meet growing business needs. New features and additional performance requirements create pressure on the IT departments to deliver:
- Increasing business value of applications
- Reducing the cost of application maintenance
- Increasing the responsiveness to business needs
- Increasing the quality and reliability of their applications
Infogain effectively manages enterprise change processes that include change request, planning, implementation and verification. Our dedicated Application Management team brings together decades of experience and technical expertise to incorporate new feature upgrades and ensures that the enhanced application is rolled out with zero defects.
Key Features of Infogain’s Application Maintenance Service include:
- Ongoing application maintenance (sustenance) at Level-3
- Change request management
- Bug fixes, minor feature changes
- Minor enhancements
- Patch releases
- Periodic planned releases
- Joint change request management process with client
- Application maintenance metrics and reports
- Service Level Agreements – Schedule Adherence, Scope Adherence
- Fixed monthly fees based on team size
- Risk-reward model for SLAs
Infogain’s Application Maintenance Services provide ongoing functional and application support for your application maintenance needs. We help you to maintain your applications in the most efficient way, enabling faster software upgrades with fewer resources, reduced time cycle and low defect rate.
Additional benefits include:
- Application stability
- Short release cycle yielding a better return on investment
- Faster availability of new features
- SLAs using configuration management and issue tracking systems
- Improved focus on innovations that meet new market needs
Contact us today to learn more.
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